E-commerce evolution is related to the rapid perfection of information technologies, the growing possibilities of their adoption in various areas, and the decrease of their usage cost. The study is descriptive and analytical and based on primary data collected through a questionnaire e-mailed to 112 senior officials working in Amazon. Descriptive statistics such as mean, standard deviation, and percentage were used. Exploratory data analysis and logistics regression were used to analyze data collected from the survey. The study showed the statistical analysis results on the operational costs of storage, distribution, inventory, salaries, and employees' wages. It was found that the company is seeking to benefit from the advantages of using e-commerce to reduce operational costs. It also showed that the company is interested and allows the exchange of experiences and views with customers through electronic commerce and efficient access of information, reduced processing errors, reduced response times, and lowered services costs.