Turkish Journal of Computer and Mathematics Education
Journal license

Journal

Turkish Journal of Computer and Mathematics Education


Volume
& Issue

Volume 12, Issue 3


Published
on

April 5, 2021


Pages

1987-1992


DOI

Article

Classifying Multilingual Text in Quality Assurance


Authors

Sze Pei Tan Affiliation:
School of Computer Sciences, Universiti Sains Malaysia, Penang, Malaysia
and Tien-Ping Tan* Affiliation:
School of Computer Sciences, Universiti Sains Malaysia, Penang, Malaysia


Abstract

Machine learning systems play an important role in helping and assisting engineers in their daily activities. Many jobs can now be automated, and one of them is in handling and processing customers' complaints before they could proceed with failure investigation. In this paper, we discuss a real-life challenge faced by the manufacturing engineers in a life science multinational company. This paper presents a step by step methodology of multilingual translation and multiclassification of Repair Codes. This solution will allow manufacturing engineers to take advantage of machine learning model to reduce the time taken to manually translate row by row and verify the Repair Codes in the file.


Keywords

text classification, quality assurance, language translation, repair text


Citation

Tan, S. P. & Tan, T. (2021). Classifying multilingual text in quality assurance. Turkish Journal of Computer and Mathematics Education, 12(3), 1987–1992.

Published by: Engineering Journals

Engineering Journals Logo