Turkish Journal of Computer and Mathematics Education
Journal license

Journal

Turkish Journal of Computer and Mathematics Education


Volume
& Issue

Volume 14, Issue 3


Published
on


Pages

178-188


DOI

Article

Sentiment Analysis of Individuals Product Review Using Machine Learning


Authors

M V Keerthi Affiliation:
Department of Computer Science and Engineering, Malla Reddy Engineering College for Women (A), Maisammaguda, Hyderabad, Telangana
, O. Chandana Affiliation:
Department of Computer Science and Engineering, Malla Reddy Engineering College for Women (A), Maisammaguda, Hyderabad, Telangana
, P. Anjali Affiliation:
Department of Computer Science and Engineering, Malla Reddy Engineering College for Women (A), Maisammaguda, Hyderabad, Telangana
and P. Revathi Affiliation:
Dhanalakshmi Srinivasan College of Engineering and Technology


Abstract

Today, digital reviews play a pivotal role in enhancing global communications among consumers and influencing consumer buying patterns. E-commerce giants like Amazon, Flipkart, etc. provide a platform to consumers to share their experience and provide real insights about the performance of the product to future buyers. In order to extract valuable insights from a large set of reviews, classification of reviews into positive and negative sentiment is required. Sentiment Analysis is a computational study to extract subjective information from the text. In the proposed work, over 4,000,00 reviews have been classified into positive and negative sentiments using Sentiment Analysis. Out of the various classification models, Naïve Bayes, Support Vector Machine (SVM) and Decision Tree have been employed for classification of reviews. The evaluation of models is done using 10-Fold Cross Validation.


Keywords

Sentiment analysis, Reviews, Machine learning


Citation

Keerthi, M. V., Chandana, O., Anjali, P., & Revathi, P. (2023). Sentiment analysis of individuals product review using machine learning. Turkish Journal of Computer and Mathematics Education, 14(3), 178–188.

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