Due to the health concerns regarding COVID -19 which lead to make governments imposes partial or complete lockdown sometimes. Which make universities, colleges and high schools relying on online classes as a communication tool between lecturers and students. There are big number of lecturers complain about lack of student engagement with the online classes. We proposed an anonymous chat system to improve students’ interaction and engagement in the online classes. We believe that system will motivate the students to ask more questions during the discussion sessions and beef up the student engagement with online class.

The purpose of this project was to examine correlates of both online classroom community and student engagement in online learning, as well as to compare community and engagement across disciplines in higher education.

The interaction between educators and students is important in education. The dynamic interaction between instructor and students in the curriculum, from simple knowledge transfer classes to active Problem-Based Learning classes, is a success in education. Therefore, many educators are making various efforts to encourage student participation. However, in a vertical and conservative culture, class participation is low despite many efforts.

The anonymity-based method proposed in this study enables chatting service to participate in the learning process anytime and anywhere, and provides an environment in which students can freely ask questions with anonymity. Students can actively interact with other students through chatting service with anonymity, which reduces the teaching overload of professors and assistants. In this paper, we propose a method to draw not only the interaction between the students and the educator but also the interaction among the students by using the chat service which can ask anonymous questions in the educational environment.

The case study covers the results of applying this method to real lessons and introduces the pros and cons of the proposed method and future research.